Privacy Policy

“Midas Real Estate” (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect and hold personal information including, but not limited to:

Your name

Your contact details (such as email address, telephone number)

Information about your property or investment needs provided during your enquiry

Any other information you submit to us via our website, Google Ad forms, or other communication channels

We only collect information that is necessary for us to provide our services.

2. Why We Collect Your Information (Purpose of Collection)

We collect your personal information for the primary purpose of:

Responding to enquiries: To contact you in response to your request for information, such as from a Google Ad form.

Providing services: To provide you with property management, investment consultation, rental appraisal, or other related services.

Direct Marketing: To send you information about our services, market updates, or newsletters that we believe may be of interest to you (you may opt out at any time).

Legal Obligations: To comply with our legal and regulatory requirements.

3. How We Use and Disclose Your Information

We respect your privacy. We will not sell, rent, or trade your personal information to third parties.

We may disclose your information in the following circumstances:

Internal Use: To our employees or authorised representatives who require the information to provide our services to you.

Service Providers: To third-party service providers who assist us in our business operations (e.g., IT systems, CRM software, marketing platforms). These parties are contractually bound to maintain the confidentiality of your information.

Legal Requirements: When required by law, court order, or a government or regulatory authority.

4. Information Security

We take reasonable physical, technical, and administrative steps to protect the personal information we hold from loss, theft, and unauthorised access, disclosure, copying, use, or modification.

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request the correction of any inaccurate information. To exercise these rights, please contact us using the details below. We may require you to verify your identity for security purposes.

6. How to Make a Complaint

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below. We take all complaints seriously and will investigate the matter promptly.

7. How to Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to access or correct your personal information, please contact:

The Privacy Officer Midas Real Estate

Email: info@midasrealestate.com.au
Phone: 1800 064 327
Address: Level 34, 1 Eagle Street, Brisbane, QLD 4000

8. Policy Updates

We may review and update this Privacy Policy from time to time. The most current version will always be posted on our website.